Frequently Asked Questions

If you haven't got the answer to your question, feel free to send it to us.

Q: What are system requirements for Bug Registry software?
A: Bug Registry requires Windows 2000, Windows XP or Windows 2003.

If you are using MySQL, Microsoft SQL Server or Oracle as Bug Registry database server you will need your database server to be installed and configured before you can use Bug Registry. You must also have your database client software installed on each computer that uses Bug Registry software. If you are using Microsoft Access as Bug Registry database engine you can start using Bug Registry immediately without installing any client software.

Q: What databases does Bug Registry support?
A: With Bug Registry you can choose database server which is most suitable for your needs. Bug Registry supports leading relational databases such as:

Microsoft SQL Server 7.0/2000/2005 

Oracle 8i/9i/10g 

MySQL (version 4.0.16 or higher) 

MS Access 2000/2003 

With any of these servers you will have all capabilities of bug tracking software such as advanced filters, e-mail notifications, file attachments to each record, advanced reports and charts.
If you have problems while installing, launching or configuring any of these databases please contact Microsoft, Oracle or MySQL support services.

Q: What is program's price?
A: You can find all prices and discounts on our Order page.

Q: How can I get new Bug Registry versions?
A: Please visit our Download page.

Q: How can I get technical support?
A: To get free technical support please send e-mail to support@extbs.com.

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